FAQs

Can we help? 

We’re passionate about ensuring that your shopping experience is as effortless and enjoyable as possible.

That’s why we’ve put together some of the questions we get asked most often to help you with any queries you may have. If your question is not answered here, however, please do not hesitate to contact our dedicated customer care team by clicking here or calling us on +44 (0)1772 750052

Q. How long will my order take to arrive?

A. Products will be dispatched within 48hrs to 72hrs via Royal Mail. You should therefore expect to receive your order within approximately 3-6 working days after placing your order. Despite our efforts, there can sometimes be unforeseen delivery delays in which case we will always try to call you in advance. If your order hasn't arrived within 15 working days of dispatch, please call us on +44 (0)1772 750052.