Postage and Delivery
Thank you for your order. During the period when the Royal Mail are taking strike action, please allow more time (in addition to the timings below) for your order to arrive. We appreciate your business - thanks for your patience.
We endeavour to dispatch your order within 48hrs and post your order to you using Royal Mail within the UK, EIRE and UPS/Royal Mail for the rest of world. Overseas orders are sent 'recorded/signed for' to ensure safe receipt. We reserve the right to send parcels Recorded Delivery in the UK. In some instances please allow up to 21 days for delivery. If we cannot fulfil any order within this time period we will contact you. For items in stock, orders placed before 12 noon on a weekday generally be dispatched that day. Orders received after mid-day will be dispatched the following working day. Orders received after 12.00pm on Friday will be dispatched the following Monday (with the exception of Bank Holidays where they will be dispatched the following Tuesday).
As our systems are automated please do not ask us to change or add to your order once it has been confirmed.
Prices charged include vat at the current rate (UK). If you are resident outside the UK, the vat will be refunded back to you (excl. the vat on P&P) but you may be liable to pay local taxes and import duties upon receipt of your goods. You are solely responsible for the payment of any levies imposed upon you in your own country of residence and cmb total image ltd. cannot be held liable for these additional charges.
The following conditions apply to dispatch of orders:
Payment is accepted and billing address verified
Delivery address is verified and confirmed
Delays may be caused by external influences over which we have no control
Any offers are subject to availability and only one offer per order is permitted. Please check your order confirmation before making your payment. If there is any discrepancy once your order is placed please email us and we will endeavour to amend your order manually.
Postage and packaging options and costs are as follows:
Standard UK Delivery. Uses Royal Mail delivery. Please allow up to 3-5 working days for delivery £2.98
First Class UK Delivery. Uses Royal Mail delivery. Please allow up to 1-2 working days for delivery £4.98
Europe/Eire £7.98 *
Rest of World £14.98 *
* These are minimum charges. We may contact you should the parcel be larger or heavier than usual and require additional postage costs. We may be unable to send some items overseas due to restrictions; these include, aerosols, shaving creams & nail varnish colours.
Despite our efforts, there can sometimes be unforeseen delivery delays in which case we will always try to call you in advance. If your order hasn't arrived 21 days after the estimated delivery date, please e-mail us or call us and we'll do our best to locate it.